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The faltering VoIP provider suggests 2007 is the year: With Wi-Fi phones and converged cell/Wi-Fi appearing all around them, Vonage finally gets ready to release phones that will work with its calling service. There were no details about the offering beyond the fact that Vonage expects larger networks being built will offer more possibilities for use. The companies stock has dropped 60 percent since its launch.
Disclaimer: I was a Vonage customer at two different points, mostly recent having the service for several months ending in early 2005. I had a $30 balance that I owed them, and they were unable to charge my credit card as the number was stolen. Despite providing them with additional payment information, they never charged me. A few weeks ago, a collection agency mails me demanding (politely) payment. I expect this may violate two separate state and/or federal laws. First, collections for certain services are allowed only within a year. Second, sending an item into collection without making reasonable effort is typically not allowed, and must be documented. Of course, I owed the money, and I paid it. But immediately following my payment, I have been barraged with email and snail mail asking me as a former loyal customer to return! Bah.
Posted by Glennf at December 1, 2006 3:49 PM
Categories: VoIP Networks
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