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The newest Blackberry contains a Wi-Fi radio that can be used for voice over WLANs by business users: This could be quite a hot product for RIM. The Blackberry is already a favorite device for mobile email for business professionals and it is a device that is commonly standardized within large organizations. The new model uses the standard Session Initiation Protocol for voice and can integrate with IP PBXs used by many corporations. That means the voice services that customers can use in the office will be the same as at their desk phones and can include features such as four digit dialing.
The voice over Wi-Fi device space could get interesting to watch. While SpectraLink has been delivering wireless voice solutions to the enterprise for quite a while and is well respected, it doesn’t quite have the cache as something like the Blackberry. RIM is in an ideal position to capitalize on its loyal base of business customers.
Posted by nancyg at May 18, 2005 6:13 AM
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